Terms of Service
These terms apply to your use of this website and of our phone referral service. By using the site or calling the number on it, you agree to them. If you don't agree, please don't use the site.
Last updated: November 14, 2026
The same number handles service calls and questions about the site.
What this site is
This website is operated under the name FL Water Heater Fix. It's an informational and referral site. It publishes general information about water heaters in Florida and provides a phone number that connects callers with independent local plumbing and water heater professionals.
We don't perform repairs, replacements, installations or any other work. We don't employ the professionals we refer you to, and we don't supervise or direct how they work.
Independent contractors
Every professional we connect you with is an independent business. Any agreement for work, including its scope, price, schedule, payment and guarantee, is between you and that professional. They're responsible for the work they carry out, for the quotes they give and for meeting any requirements that apply to their trade.
Descriptions on this site of pricing, added charges and workmanship terms describe what professionals in our network may offer. Pricing and any workmanship terms are set by the professional doing the work, and you should confirm them with that professional before work starts.
No warranty about contractors
We try to connect callers with capable, experienced professionals, but we make no warranty or representation about any contractor's qualifications, availability, conduct, pricing or the quality or outcome of their work. Before agreeing to work, you're free to ask the professional any questions you like and to decline their services.
We don't screen, vet or vouch for the professionals we connect you with. They are independent businesses, and it is up to you to decide whether to hire one.
Information on this site
The content on this site is general information about water heaters. It isn't professional, legal or insurance advice, and it isn't a substitute for an on-site inspection by a qualified professional. Water heater models, installations, building rules and local requirements vary, and what applies to your home can only be confirmed on site.
Nothing on this site tells you how to repair a water heater yourself. Gas and electrical work on a water heater should be left to a professional. If you smell gas, leave the building and call your gas utility and 911 from outside.
Where the site mentions condominium associations, manufactured housing, heat pump units or any other subject, check the details that apply to you with the relevant association, manufacturer, installer or your own insurer.
A local technician can look at your heater and explain what applies to it.
No guarantee of outcome, price or availability
We don't guarantee that a professional will be available at a particular time, that they will arrive within a particular period, that a repair will be possible, or that work will be done at a particular price. Pricing is set by the professional after they've assessed the job. Descriptions of 24/7 availability refer to our phone line; professionals' availability can vary.
Call recording
Calls to our number are recorded for quality and referral purposes. By continuing a call after hearing or reading this notice, you consent to the recording. If you do not consent, end the call.
Limitation of liability
To the fullest extent permitted by law, we aren't liable for any loss, damage, injury, cost or expense arising from work carried out by any professional, from your reliance on information on this site, or from your use of or inability to use the site or our phone service. Where liability can't be excluded, it is limited to the extent permitted by law.
You agree to use the site lawfully and not to misuse it, interfere with it or use it to make false service requests.
Intellectual property
The text, design, logo, graphics and code on this site belong to us or our licensors and are protected by intellectual property law. You may view and print pages for your own personal, non-commercial use. You may not copy, republish or distribute the content without our written permission. Photographs are used under the terms of their respective licenses.
Links and third parties
This site may refer to other organizations, such as your gas utility or a condominium association, for your convenience. We don't control those organizations and aren't responsible for what they do or say.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute relating to these terms is to be brought in the state or federal courts located in Florida.
Changes to these terms
We may change these terms from time to time. The updated version will be posted on this page with a new date. Using the site after a change means you accept the updated terms.
Contact
Questions about these terms can be raised by calling (866) 418-5227.
We'll answer what we can on the call, or take the question down for follow-up.
Here about a water heater?
Skip the small print. One call connects you with a local water heater professional.
The pro explains the price before any work begins.