Emergency Water Heater Service
Active leaks and cold houses at night, at weekends and on holidays.

Broward · Palm Beach · Lee County · Statewide
No hot water, a closet heater leaking toward the unit below, or hot water that smells like rotten eggs. Call one number and we connect you with an experienced local pro for water heater repair or replacement, from Fort Lauderdale and West Palm Beach to Fort Myers and Cape Coral.
Answered 24/7. Tell us what the heater is doing and where it's installed.
No hot water? Start here
None of this involves opening a panel or touching a control. It tells the technician what they're walking into, and tells you whether this is a cold-shower problem or a water-on-the-floor problem.
Tell us what you found. It helps match the right pro to the unit.
Water heaters only
We don't do drains, toilets or remodels. Every page on this site, and every call we take, is about one appliance: the tank, tankless or heat pump unit that heats your water.
Active leaks and cold houses at night, at weekends and on holidays.
Top fittings, relief valve, drain valve or the tank itself? Where the water comes from decides the fix.
Closet heaters swapped out around elevators, building hours and the association's requirements.
Why the hot side smells of sulfur, why wells make it likelier, and what pros usually do about it.
The bread-and-butter Florida repair, because most heaters in the state run on electricity.
A strong match for warm, humid air, as long as the space and the drainage suit it.
Compartment and closet units in manufactured and mobile homes, replaced with the right fit.
In a condo
Across Broward, Palm Beach and the Gulf coast, a large share of water heaters sit in a closet inside a condo unit, often with another home directly underneath. When one of those tanks lets go, the problem stops being private quickly. The person calling us is as often the neighbor below or the management office as the owner.
The technician needs entry to the unit, and many buildings set rules on contractor hours, elevator use, parking and how old equipment leaves. If the owner is away, whoever holds a key should be part of the plan.
Many associations have their own requirements on water heater age, replacement timing and installation. They vary from building to building, so check with yours before a replacement is booked.
We don't decide who is responsible for what after a condo leak, and nobody on our phones will guess. Those questions belong with your association and your own insurer. What we can do is get a water heater pro to the unit, working within the building's access rules.
The pro you're connected with can coordinate timing with management or the owner's key holder.
Where we work
Most of our calls come from Broward, Palm Beach and Lee counties: Fort Lauderdale, Hollywood, Deerfield Beach, West Palm Beach, Fort Myers and the cities around them. We cover the rest of Florida too: 278 communities in six regions, each with its own housing and water heater habits.
41 communities
Broward, Palm Beach, Miami-Dade, Martin, St. Lucie and the Keys. Dense coastal condo towers, 55-plus communities and seasonal homes.
31 communities
Lee, Collier, Charlotte, Sarasota and Manatee. Canal homes, Gulf-front condos and a large seasonal population.
46 communities
Hillsborough, Pinellas, Pasco, Hernando and Citrus. Mid-century coastal homes, postwar tract streets and inland manufactured communities.
82 communities
Orlando's suburbs, the Space Coast, Volusia, Polk, Lake and Marion. Master-planned growth and a very large manufactured-home stock.
50 communities
Jacksonville, the First Coast, Gainesville and Tallahassee. A real cool season and more single-family and older homes.
28 communities
Pensacola to Panama City and inland to the Alabama line. Colder winters, older single-family homes and summer-season beach condos.
Natural gas reaches far fewer homes here than in most states, so the typical Florida water heater is an electric tank. That changes what goes wrong. The usual faults are heating elements that burn out, thermostats that stop responding and high-limit cutoffs that trip.
The symptoms are fairly readable. Water that's warm but never hot, or hot water that runs out early, often points to one of the two elements. No heat at all can mean the upper element, a thermostat or a tripped cutoff. None of these are repairs to attempt yourself; describing the symptom is enough.
A heat pump water heater pulls heat out of the surrounding air and moves it into the tank. It works best in warm, humid air, which describes most of Florida for most of the year, and it cools and dries the space it sits in.
It isn't right everywhere. The unit needs air around it, so a small interior closet can be a tight fit without louvered doors or ducting. There's a fan you can hear, and condensate that needs somewhere to drain. An installer looks at the space before recommending one.
What's that smell?
It's one of Florida's most common water heater complaints. The smell is hydrogen sulfide. Often it forms inside the tank, where naturally occurring sulfur and sulfate-reducing bacteria in the water can react with the anode rod, the metal rod that corrodes on purpose to protect the steel.
That's why it tends to show up on the hot side only. It's especially common on private wells, and often stronger after water has sat unused.
The usual remedies, in general terms, are a different type of anode, flushing the tank, or treating the water supply itself. Which applies depends on the water and the heater, and a technician confirms the cause on site before recommending anything.
Mention whether you're on a well or city water. It narrows things down.
Leaving for the season?
A lot of Florida homes are empty for part of the year, and a slow leak in an empty condo can run for weeks before anyone notices. A few steps before you leave make that far less likely.
When you return, turn the water on slowly, run each tap until the air clears and look at the drain pan. A brief sulfur smell on the first hot run after months away is common. If it lingers, that's worth a call.
Useful before you leave, or when a neighbor calls to say something's wrong.
Repair or replace
There's no formula, but the same few questions settle most cases, and a good technician walks you through them.
How old is your heater?
Age is the most useful single fact on a water heater call, and it's printed on the rating plate on the side of the tank. Many manufacturers build the manufacture date into the serial number, usually as a year plus a month or week.
The pattern differs by brand. On one unit a serial starting 1409 might mean the ninth week of 2014; on another the date is coded in letters. If it's hard to read, reading the serial out on the phone is enough for the technician to work it out.
How it works
We're a referral service, not a contractor. The pros are independent local businesses, and every page on the site says so at the bottom.
A person answers, day or night. Tell us the symptom, the type of unit and where it's installed.
We connect you with an independent water heater pro who works in your area and in your kind of home.
The technician explains what they found and the price before starting, along with any added charges.
Repair or replacement by that pro, with any workmanship guarantee coming from that pro.
Yes. This service covers water heater repair, replacement, installation and maintenance, and nothing else. That includes tank, tankless, heat pump, gas and solar-backed units in houses, condos, manufactured homes and small commercial buildings. If the pro spots an unrelated plumbing issue, they can mention it, but the water heater is the reason we exist.
278 communities across 62 counties, grouped into six regions. Most calls come from Broward, Palm Beach and Lee counties, including Fort Lauderdale, Hollywood, Deerfield Beach, West Palm Beach and Fort Myers, but coverage runs from the Keys to the Panhandle. Each community's page lists the ZIP codes it covers.
An independent local plumbing or water heater professional. We take the call, understand the problem and connect you with a pro who works in your area. The work, the pricing and any workmanship guarantee come from that pro, and they explain the price before starting anything.
If you can reach the valve on the cold-water line feeding the heater, close it so no more water enters the tank. Let the association or management office know, and the owner if that isn't you. Then call us to get a technician to the unit. Questions about responsibility and costs belong with your association and your own insurer.
Often because the smell is created inside the heater. Sulfur and certain bacteria in the water can react with the tank's anode rod and produce hydrogen sulfide, which you notice on the hot side only. It's especially common with well water. A technician confirms the cause on site; typical answers include a different anode, flushing, or treating the supply.
There's no fixed number. Tank life depends on water hardness, how well the anode has held up, how hard the unit works and whether it has been flushed. Once a tank is past ten years, it's worth having it looked at before it turns into an emergency, especially in a closet or condo.
Often, yes. Heat pump units draw heat from the surrounding air, and warm, humid Florida air suits them well. They also dehumidify the space around them. They need room to breathe, a place for condensate to drain and some tolerance for fan noise, so a garage is usually easier than a small closet. An installer checks the space first.
Yes. The pros we work with replace heaters in manufactured and mobile homes regularly, whether the unit sits in an exterior compartment or a small interior closet. Requirements do apply to water heaters in manufactured housing, and the installer confirms what fits your home before the job is booked.
It depends on what's wrong, the type and size of unit, where it's installed and how easy it is to reach. An upper-floor condo closet is a different job from an open garage. The technician gives you the price before any work begins, with any added charges explained first, so you decide with the number in front of you.
Call any time. A person answers, listens and connects you with a local water heater pro.
Straight answers on the phone, even when the answer is that it can wait.